Authors: Dr. Rick Brinkman & Dr. Rick Kirschner

Do you have to deal with people who intimidate you? Others who waffle about simple decisions? Do you ever get tired of hearing, "That won't work," or "It's not my fault"? Is there a "sniper" in your office who's trying to undermine you? A "know-it-all" who's testing your patience and the patience of everyone else in the department? The fact is that there are difficult people virtually everywhere that there are people, and they can make your life stressful and unpleasant, and prevent you from achieving important goals. But only if you let them!

In this one-of-a-kind guide, you'll learn techniques that have been tested, and proven effective, in the author's enormously popular seminars -- techniques that you can use to get people to stop whining, attacking, breaking promises, blowing up, procrastinating, sabotaging, and all the other behaviors that are driving you crazy.

You'll discover:

• How to identify the 10 most unwanted behaviors and how to deal with each of them.
• How difficult people think, what they're afraid of, and why they act the way they do.
• How to be persuasive and use your influence.
• How to cultivate "take-charge" skills that turn conflict into cooperation.
• And much more!

Dealing With People You Can't Stand (200 pages, 6.5" X 9.5" Softbound)
$16.95