There's no better judge of a salesperson's performance than his or her customers. And the tips, tools and quotes in Sales Secrets From Your Customers come from hundreds of interviews conducted with customers -- to find out what salespeople were doing right...and wrong.

Farber goes straight to the source to get answers to such questions as: What is the ideal salesperson? What makes salespeople successful? How can salespeople improve their relationships with their customers? All the answers -- right at your finger tips.

Sales Secrets From Your Customers 120 pages (5.25" X 8.25" Soft cover)
$10.99