The Management Advantage, Inc.
Welcome
About Us
Products
Free Stuff
Catalog
Consulting
Contact Us

The Advantage, January 1997

Volume 9, No. 3, January, 1997
Personnel Management Consulting, Training and Support Newsletter

The Management Advantage, Inc.
P.O. Box 3708, Walnut Creek, CA 94598
(925) 671-0404 - FAX: (925) 825-3930

Please Note: The Advantage is published quarterly for the benefit of our clients and friends. The information contained herein has been abridged from numerous sources and should not be construed as legal advice or opinion, and it is not a substitute for the advice of counsel.

---- Line ----

Also take a look at other issues.

In This Issue

Also take a look at our previous issues.

Clients
Link Exchange Program
Newsletter
Legislation
What's New


Click



Affirmative Action in Employment Remains After California's Proposition 209 Passes

Passage of California's Proposition 209 on November 5th has led many people to believe that affirmative action programs in the state are dead and buried. Nothing could be further from the truth.

Proposition 209 puts an end to preferential treatment based on race and sex. It will very likely eliminate State programs which allowed (or required) preferential treatment for minorities and women. Set-asides and quotas (percentages of participation) for minorities and women were sometimes required by state programs. Those are the ones Proposition 209 will be affecting.

Employment-related affirmative action requirements are not likely to change much, if at all, unless they contain preferential treatment provisions. California's Office of Compliance Programs (OCP) is housed within the Department of Fair Employment and Housing. It enforces compliance with California's employment-related affirmative action requirements. As a matter of fact, it doesn't even officially refer to them as affirmative action programs, but rather, NON-DISCRIMINATION PROGRAMS.

Proposition 209 will have no affect at all on federal affirmative action requirements. Any organization wishing to do business with the federal government must still prepare and implement a written affirmative action program if it meets the threshold requirements under federal regulations (41 CFR 60).

There are three basic conditions which can cause an employer to be subject to federal affirmative action regulations:


Conditions Requiring Written AAP for Federal Contractors


  • There are 50 or more employees in the establishment which contracts with the government, an d those contracts are worth $50,000 or more in a year.
  • The organization has $1.00 or more deposited in the federal reserve system, regardless of employee numbers. (Almost all banks qualify.)
  • The organization is an authorized transfer agent for U.S. Savings Bonds in any amount, regardless of employee numbers. (Many credit unions and other employers qualify.)

Meet any of these three conditions and you must have a written affirmative action program and effectively implement it. Sub-contractors, those providing goods and services to primary government vendors, must also meet the AAP requirements.

Even federal affirmative action, however, is based on equal employment opportunity laws. AAP regulations require employers to have an EEO policy prohibiting discrimination based on race or sex among other categories. Preferential treatment, hiring or promoting employees because they are a certain race or a certain gender, is discrimination under EEO law. It is prohibited also by AAP regulations.

What good is affirmative action then? Well, since its inception, employment related affirmative action programs have been designed to identify untapped sources of qualified minority and female candidates. AAP employers are required to recruit from sources they may not have used prior to becoming AAP employers. The intent is that candidate pools will contain a mixture of qualified people from all races and both sexes. Then, by applying a non-discriminatory selection process, hiring managers identify the best qualified and make a job offer, without regard to race or sex. Affirmative action programs only assure candidate pools are well mixed. They do not give preferential treatment to selection from those pools. Any preferential selection treatment is discrimination. And, discrimination is illegal.

People are sometimes confused about race discrimination, believing that only minorities are protected under the law. The truth is, we all have a race. We are all protected against race discrimination. If a White male is told he will not be hired because he is White, therein lies race discrimination.

Employers should be cautioned to guard against mistaken beliefs that they no longer must comply with affirmative action requirements. Such is not the case. In doing so, they could be jeopardizing their revenues from federal contracts. And, an unpleasant experience in a compliance review is not the way to have that errant belief corrected.

Human Resources Managers should initiate communications to their employees, especially management employees. People need to know that these recent changes will be affecting parts of affirmative action programs other than those required of employers.

There is one way to escape the need for employment-related affirmative action in your organization...Don't contract with the government.

That is the basic business decision which organizational leaders get to make. If an employer elects to receive revenue from federal contracts, it must be willing to meet federal regulatory requirements for affirmative action programs. To do otherwise is tantamount to proclaiming a desire to avoid paying taxes on that revenue. Once the decision is made to secure revenues from the government through contracting (or sub-contracting), the obligation for affirmative action program implementation is assumed. (And, we have to pay taxes on those revenues.)

Regulations do change from time-to-time. Requirements employers must meet sometimes shift. [See related article on new regulations for Disabled and Veterans AAPs.]

If you would like to have professional help preparing or implementing your AAP, give us a call.


New Federal Regulations for Disabled and Veterans AAPs

Some major changes have taken place in regulation of affirmative action programs for Disabled and Veterans.

Written affirmative action programs are required for disabled people when the employer receives $10,000 or more in revenue during any year from government contracts. That amount now matches the threshold for Veterans affirmative action requirements. It is an increase from the former $2,500 level.

Probably the biggest change, though, is in the requirement for employers to request applicants to self-identify as disabled or disabled veterans. In the past, many employers used one form to gather applicant information about sex, ethnicity, disability and veteran status. Now, using a single form can land you in hot water.

Employers are no longer allowed to request self-identification of disabled or veteran status before an applicant receives a job offer. The new rule is: Contractors are required to extend an invitation to self-identify to all applicants post-offer but prior to employment. Contractors are permitted to invite self-identification pre-offer in only two very limited circumstances. (41 CFR 60-741.42)

The impact is obvious. Contractors must change the way in which they go about requesting self-identification from applicants. Some legal experts are suggesting that contractors would be better off not offering a "check-the-box" form under this new provision. Simply giving the applicant a written invitation to self-identify is sufficient. Of course, the employer would need a means of tracking any responses received from people who accepted the invitation and wished to submit a self-identification.

Timing is the critical thing under the new provisions. The invitation must be made following a job offer, but before the individual is actually on the payroll. Some employers have decided that applicants do not become employees until they have attended new employee orientation and completed all of their payroll documents, such as the W-4 form. And, since only applicants who have received a job offer will be attending new employee orientation sessions, the early part of those programs represents an opportunity to extend the written invitation to self-identify as disabled or disabled veteran or veteran of the Vietnam era. Of course, some arrangements would have to be made for dealing with those individuals who declined their job offers and did not attend an orientation program.

The regulations are specific in their direction that these requests for self-identification may not be given to applicants in general.

Pre-offer medical examinations are prohibited under the new regulations. Employers may require medical examinations after they make a job offer, before hiring the individual. That is, the job offer may be contingent upon the person passing their medical examination. The same medical examination process must be required of all individuals who are hired into that particular job, not just those with disabilities.

Contractors may still ask applicants if they have the ability to perform job related functions. They may also be asked to demonstrate their ability to perform these job functions.

Drug testing is permitted at any time. It is not considered a medical examination. Contractors who have drug testing policies, who must meet "drug free workplace" standards or Department of Transportation requirements may implement those drug testing programs without fear of complications from their affirmative action requirements.

Separate files are now required for medical records. In the past, employers were allowed to decide how to store information about employees. Some elected to combine personnel files and medical files. That is no longer permitted under these new requirements. Medical records must now be stored separately and must be kept confidential. "Confidential" should be taken to mean they are only available to individuals who have a specific business need to know the information contained in those records.

Records maintenance is also addressed by the new regulation revisions. Examples of records which must be maintained by a contractor include: "Requests for reasonable accommodation; the results of any physical examination; job advertisements and postings; applications and resumes; tests and test results; interview notes; and other records having to do with hiring, assignment, promotion, demotion, transfer, lay-off or termination, rates of pay or other terms of compensation, and selection for training or apprenticeship."

Retention requirements have been split into two categories, based on the size of the contract and the size of the contractor's workforce. If the contractor has fewer than 150 employees or does not have a Government contract of at least $150,000 the retention period for these records is one year. If either of those thresholds is surpassed, then the contractor must retain its records for two years.

Records retention is required for the life of any discrimination complaint or government compliance review.

In the new regulations, failure to provide reasonable accommodation is expressly termed discrimination and is unlawful unless the employer can show undue hardship. Undue hardship must consider any tax credits or other offsets which might be available to help the employer reduce its cost of accommodation.

The enforcement process has been given some teeth. New provisions make it possible for the Office of Federal Contract Compliance Programs (OFCCP) to debar contractors for fixed periods of time ranging from six months to three years. The reinstatement and appeal process allow contractors who have experienced fixed-term debarment to request reinstatement after six months.

New regulations on handling Disabled Veterans and Veterans of the Vietnam Era are expected to be finalized before January 1, 1997. Essentially, they will dovetail with those for handling the disabled. The greatest impact will be in data collection due to the required changes in extending applicants the offer to self-identify.

Like procedures for the disabled, this must now be done for Disabled Veterans and Veterans of the Vietnam Era after a job offer is made, but before the person is on the payroll.

Regulations for Disabled are effective on August 29, 1996 and implementation is required by December 27, 1996.


Reporting Time Limit Shortened for Serious Injury or Death Cases

Both federal and California requirements have recently undergone a shortening of time allowed for reporting cases of serious injury or death on the job.

Now any work-connected fatality or hospitalization must be reported to OSHA or Cal-OSHA within eight hours. If the employer can demonstrate that urgent circumstances prevented a report from being made within eight hours, the report may be made within 24 hours after the incident.

OSHA defines "serious injury or illness" to mean any injury or illness occurring in a place of employment that requires inpatient hospitalization for a period in excess of 24 hours for other than medical observation, or in which an employee suffers a loss of any member of the body or suffers any serious degree of permanent disfigurement, but does not include any injury or illness or death caused by the commission of a Penal Code violation, except the violation of Section 385 of the Penal Code (operation of tools near high voltage overhead conductor), or an accident in a public street or highway.


When making the report, an employer must give the following information:


  • Time and date of accident.
  • Employer's name, address and telephone number.
  • Name and job title or badge number of the person reporting the accident.
  • Address of site of accident or event.
  • Name of person to contact at site or accident.
  • Name and address of injured employee(s).
  • Nature of injury.
  • Location where injured employee(s) was (were) moved to.
  • List and identity of other law enforcement agencies present at the site.
  • Description of the accident and whether the accident scene or instrumentality has been alerted.

Don't forget that one of the first things the OSHA investigator will ask to see is your Injury and Illness Prevention Program (IPP). Be sure you have yours handy and up to date. Training records must also be available for inspection. Then comes the job of investigating the specific circumstances surrounding the incident you have just experienced.

Don't get caught without your IPP in place and current. Penalties can go as high as $7,000 just for not having an IPP document in your establishment.

If you have yet to write your Injury and Illness Prevention Program, you might wish to take advantage of a publication we offer. There are two versions available, each accompanied by a computer disk compatible with PC word processors. The basic binder contains background information and a sample plan for the normal office environment. The expanded plan binder contains workplace violence and ergonomics guidance as well. You may order by calling our toll-free order line: 1-888-671-0404. As they say on TV, have your credit card ready.


Expanding MSDS Documents

Material Safety Data Sheets (MSDS) began as a single page, printed on either one or both sides. Since their inception, regulatory changes have expanded information required on the MSDS documents until they now require four or more pages in many cases. They are about to get even larger.

In April last year (1996), a Los Angeles Superior Court ruled that Cal/OSHA has exclusive jurisdiction over workplace warning provisions of California's Proposition 65. In the case of As You Sow v. Turco the court ruled Cal/OSHA's administrative enforcement process must be exhausted before a plaintiff can turn to the courts for help. In other words, people who have problems with the content of MSDS are required to complain first to Cal/OSHA before proceeding to court. As a result, Cal/OSHA is being forced to establish rulings on six key issues:

  1. Are label warnings required for Proposition 65 chemicals contained in products regulated under the California Hazard Communication Standard?
  2. What type of warning language must be given on these labels?
  3. Does the MSDS provide sufficient health hazard information pertaining to the listed chemical or chemicals?
  4. If a substance has been listed as a reproductive toxicant only, may the MSDS also contain warning language about other hazards such as carcinogenicity, irritation and other health effects?
  5. If the product contains a specifically listed substance, is it sufficiently clear to use the generic Proposition 65 warning phrase, "This product contains chemicals known to the State of California to cause cancer, reproductive harm or birth defects?"
  6. If a product contains a listed substance, can the MSDS say that the product "may contain" such a chemical?

You can assume that any changes will bring with them requirements for employee training. Keep an ear open for these developments.

[SOURCE: "California Regwatch," California Chamber of Commerce, 1201 K Street, 12th Flr, Sacramento, CA 95814]

Tax Credits for Hiring Targeted Employees

In a copyrighted story on September 26, 1996, the Business Wire reported an announcement made by IRS New England Director Francine Crowley. In it she said employers can get a tax credit of up to $2,100 if they hire new employees from one of seven targeted low-income groups. The credit - generally 35% of the first $6,000 in wages - applies to employees who start work after September 30, 1996 and before October 1, 1997.


The Targeted Groups Are:


  • Qualified recipients of Aid to Families with Dependent Children, or its successor under welfare reform.
  • Qualified veterans.
  • Qualified ex-felons.
  • High-risk youth.
  • Vocational rehabilitation referrals.
  • Qualified summer youth.
  • Qualified food stamp recipients.

To help employers determine if a worker will make them eligible for this tax break, the IRS has developed Form 8850, Work Opportunity Credit Pre-Screening Notice and Certification Request. The form is available through the IRS home page at http://www.irs.ustreas.gov - or by calling 1-800-TAX-FORM.

Employers must get information from a job applicant about the person's potential membership in a targeted group, and complete Form 8850 on or before the day the job is offered. The employer then submits the form, signed by both the employer and employee, to the state employment service agency within three weeks after the employee starts work. If the employee qualifies, the state agency will certify the employee's membership in the targeted group.

The employer should keep copies of Form 8850, transmittal letters and any other documentation related to the Work Opportunity Tax Credit for three years after filing the tax return claiming the credit.

If you have questions about this new tax relief or how you might use it, we suggest you call your business accounting advisor to discuss them. While such a program may be just the thing for you, after discussions with your professional advisors, you may decide you would rather place your efforts elsewhere. In any event, think through its applicability to your situation before you make a commitment.

[SOURCE: Business Wire]


Free ADA Guide

The U.S. Department of Justice has just published its ADA Guide for Small Businesses. This illustrated guide explains how you can make your small business and its goods and services more accessible to people with disabilities and also meet your responsibility to comply with the Americans with Disabilities Act (ADA). The guide also provides important information about IRS tax credits and deductions that can be used for complying with the ADA.

To order your free copy, call: 1-800-514-0301 (voice) or 1-800-514-0383 (TDD). These numbers are answered 24 hours a day, 7 days a week.


Years of Front Pay -- Wow!

Employment discrimination complaints, based on either state or federal law, require "make whole" remedies when the charges are proven. That can include such things as reimbursement for out-of-pocket expenses (e.g., medical), back pay for time off the job during the complaint, reinstatement in cases of termination, promotion which should have been given including any additional compensation which would have been paid, and so forth.

One remedy which is heard about less often is "front pay." Designed to compensate someone for the time they will be out of work in the future as a result of the discriminatory action, it is usually limited to the amount of time it takes someone to locate another job.

In the case of Padilla v. Metro-North Commuter Railroad (92 F.3d 117, 2nd Circuit, 1996) Stephen M. Padilla was employed as superintendent of train operations at Metro-North in New York City for two years when he demoted Michael Barletta at the insistence of his own supervisor, Edmond Boni, Metro's general superintendent of transportation. After the demotion, Barletta filed charges of age discrimination with the Equal Employment Opportunity Commission (EEOC).

Padilla cooperated with the EEOC investigator assigned to Barletta's case. In an affidavit, Padilla said Boni had told him Barletta "had old working habits" and that "some of these old guys can't stand the stress because the jobs are more pressurized than they ever were before." After the interview with the EEOC investigator, Boni angrily approached Padilla, accusing him of disloyalty. A co-worker testified he overheard Boni tell Padilla "If you don't stop cooperating with them guys downtown, I'll take care of you." Boni then told Padilla that he would get the company's financial analyst "to do it."

A few weeks later, the company vice president of operations informed Padilla that the financial analyst had discovered irregularities in his staff's use of sick leave. When the analyst had found irregularities in other departments, she took the matters up with the department head, but in Padilla's case she went directly to the vice president. After he met with the vice president, Padilla was placed on suspension.

Padilla filed charges of retaliation with the EEOC. Approximately one month later, Padilla was demoted from superintendent of train operations to his former position of train dispatcher. His salary was reduced by more than $20,000 annually. The trial jury found Metro-North had willfully retaliated against Padilla for his participation in the EEOC investigation of Barletta's charges.

Padilla asked the court to reinstate him to his former position, but the judge said his relationship with Metro-North had been "irreparably damaged" and reinstatement would be "unworkable." Instead, the court ordered Metro-North to pay Padilla the difference between the salary he earns and the amount it pays the superintendent of train operations, both for the years since Padilla was demoted, and until he reaches age 67, at which time he will be entitled to retire from the company and receive a full pension.

The appeals court upheld the lower court ruling noting that front pay is awarded to make the victims of discrimination whole in cases where they "have no reasonable prospect of obtaining comparable alternative employment." In view of Padilla's unique circumstances, the trial court was correct in awarding front pay until he reaches retirement age.

[SOURCE: HR News, October 1996, Society for Human Resource Management, 606 N. Washington St., Alexandria, VA]


Substantially Easier Age Bias Claims

In mid-1996, the U.S. Supreme Court changed the rules for proving a case of age discrimination. Up until that time if had been necessary for people to show they were replaced by someone under the age of 40. That was because, protection against age discrimination applies only to those over 40.

When older employees were replaced by workers who were also over 40, some courts said that such a condition did not constitute age discrimination.

In O'Connor v. Consolidated Coin Caterers Corp. (116 S.Ct. 1307, 1996) the Court said a person does not have to show his or her replacement was under 40 years old to establish a prima facie case. In September, the EEOC issued guidelines on that decision.

O'Connor was 56 years old at the time he was discharged from his job as regional manager for a vending machine company. He was replaced by a 40-year-old during a company reorganization. The employer claimed there was no age discrimination because both individuals fell into the protected class.

The Supreme Court said that age discrimination can exist even though both individuals are within the protected age group, if the replacement is "substantially younger." Although the court did not elect to define what it meant by "substantially younger," it obviously views the 16 year age gap in this case as substantial.


Employers Would Be Well Advised To:


  • Document nondiscriminatory reasons for terminating workers over the age of 40.
  • Train all supervisors and managers to avoid age-related comments.

Prohibiting Discrimination Based on Off-Duty Conduct

As of this writing, twenty-eight states exercise some control over employers by governing what off-duty employee conduct they can regulate.

Off-duty conduct is what someone does or says when "off the clock" away from the workplace. In some other states, such as California, there are laws assuring employee privacy when away from the workplace.

Some state protections against employer discrimination are very broad. Others are quite narrow. For example, in Connecticut, Kentucky, Louisiana, Maine, Mississippi, Missouri, New Hampshire, New Jersey, New Mexico, Oklahoma and Rhode Island it is illegal for employers to require employees abstain from smoking while off the job.

In Illinois, Minnesota, Montana, Nevada, New York and North Carolina it is illegal for an employer to discriminate against an employee based on the employee's lawful use of consumable products off the job and away from the workplace.

New York also protects employee's political and recreational activities. Colorado protects employee's lawful activities away from the job, including marriage and planning to marry.

Many of these states also protect non-working activities of job applicants. Some offer exceptions to their requirements if not using tobacco is a bona fide occupational qualification of the job.

When making policy decisions, employers are reminded that they should consult their management attorney who specializes in labor law. This advisor is in the best position to assist in determining which state laws come into play regarding off-duty behavior of employees.

Since case law continues to evolve, at different rates among the states, it is a good idea to check for current court rulings in these areas as well. This is especially important for employers operating in multi-state jurisdictions.


Quotable Quotes

"Never let what you fear intrude on what you know." - American Indian philosopher SunRain

"If your ship doesn't come in, swim out to it." - Jonathan Winters

"Only those who dare to fail miserably can achieve greatly." - Robert F. Kennedy


Send Us An Email Message Subscribe To Our FREE Newsletter FAQs
This site uses Acrobat PDF files. You will need Adobe Acrobat Reader to view or print them.

©1995-2012 The Management Advantage, Inc.
All Rights Reserved
Site Design: M. Jacobs& Smarketing Consulting

Google

HACKER SAFE certified sites prevent over 99% of hacker crime.

A Brief Word On Behalf of Our Business

When you need help developing your affirmative action program, give us a call. We specialize in AAP development, implementation training and compliance review support for clients all over the country.

You wouldn't go into an IRS audit alone. Why think about going into a Department of Labor compliance review without professional support? The stakes are just as high either way.

We are ready to give you the support you need.

And while you're at it, think about ordering a copy of our reference and training book on preparing affirmative action plans and managing compliance reviews. You will find it an invaluable resource at a price that just can't be beat.


Letter to Clients and Friends About Discrimination

To All Our Friends and Clients:

Two remarkable cases involving discrimination complaints have just been settled. Settlements came in each case before the parties reached court and stood before a jury. One reached public attention and created a crisis for the employer. The other may have just avoided public crisis. One settlement will cost the employer about $8 million or more. The other will cost its employer over $175 million. That larger amount slices roughly $.68 per share off corporate earnings in 1996. Each of the employers involved is known as a tough defender against such claims and charges.

Of course, I'm referring to the cases involving Chevron and Texaco. Admittedly, they are unusual in some respects. Both companies are in the same industry. Both companies are world class players. Both companies have full-time in-house staffs dedicated to preventing such problems from occurring. Neither company believed it could happen to them. Both settlements have yet to be approved by the courts.

Robert v. Texaco Inc., DC SNY, No 94-2015, 10/28/96

The case began in 1994 when six black officials in the company's finance department claimed that white men in Texaco's "good old boy" network secured coveted promotions and the biggest raises for whites and treated blacks dismissively, calling them "orangutans" and "porch monkeys" to their faces. The case was never officially certified as a class action, but the settlement will apply to the 1,400 current and former black employees who would have made up the class.

The lack of a paper trail often makes it difficult to demonstrate discrimination in the workplace. However, during the discovery process preceding the scheduled court date, a "smoking gun" was uncovered and made public. That, as you know, was the audio tape recording made by one executive during a meeting of executives for the purpose of discussing this case, including how to destroy some documents they rather wished would not become public. The tape recorder was carried in one man's suit coat pocket. He has now been charged with obstruction of justice for what is believed to have been actual destruction of documents related to the case following this executive meeting. The U.S. Department of Justice is still investigating the situation, with the possibility that additional individuals will be charged for the same reason. (Such attempts to "cover up" illegal civil activities such as discrimination can result in jail time for criminal activity if proved.)

While making such a recording amounts to walking a legal tightrope, the damage had been done...publicly...when the tape was released to the press.

Vandell v. Chevron, Calif SuperCT, No 945302, 11/6/96

Female employees charged a Chevron subsidiary, Chevron Information Technology Co in San Ramon, California with sex discrimination in promotions. Four years after the case was originally filed there were 777 female employees involved in the class. Each of them could receive back pay for promotions not received and awards to cover their emotional distress amounting to as much as $50,000. The total awards for emotional distress have been capped by the agreement at $1 million.

Actual details of the settlement have yet to be released. The settlement agreement bars attorneys in the case from discussing the settlement. Therefore, we shall have to wait until after California Superior Court Judge John Munter conducts a fairness hearing, now scheduled for January 31, 1997.

Jury Awards in Employment Discrimination Cases

Lest anyone think that these cases can only happen to global organizations such as Chevron and Texaco, listen up. The law firm of Orrick, Herrington & Sutcliffe in San Francisco just completed a study of California verdicts in employment cases during the period from 1981 through September 1996. As reported by the Bureau of National Affairs "Employment Discrimination Report," this study shows the average jury award in wrongful termination race discrimination cases in California from 1/1/89 through 9/30/96 was $651,106. The average for non-termination race discrimination awards was $459,310 for the same period. Overall, jury awards averaged $552,515 for California courts and $647,901 for all U.S. District Courts within California.

It's Not Just The Big Organizations Having Problems

  • Missouri: Former insurance claims adjuster denied pay increase and fired gets $4.2 million for willful bias.
  • Minnesota: Former Archdiocese clerical workers awarded $1.2 million for constructive discharge, past performance not considered in reorganization.
  • Kentucky: Disability bias, power company operator demoted after workplace injury gets $2.2 million.
  • California: Awards and advancement denial, African-born salesman gets $11.1 million for taunting with racial slurs.
  • Massachusetts: Restaurant worker (minority) gets $25,000 for emotional distress when white employer introduced him as "son."
  • Massachusetts: Black librarian fired after 24 years service gets $104,000 back pay and emotional damages.
  • Washington, DC: Target of racial slurs gets $225,000 actual and punitive damages from bottling company.
  • Virginia: White firefighter gets $200,000 for promotion denial in favor of minorities and women.
  • Washington, DC: Receptionist awarded $27,000 for her dismissal following her filing a discrimination complaint with EEOC.
  • Hawaii: Failure to investigate and remedy misconduct, female apprentice gets $33,000 from finishing contractor and supervisor.
  • Minnesota: Former workers complained of off-color jokes, touching and explicit pictures on walls. Will receive $350,000 in settlement with recreational vehicle dealership.
  • Michigan: Female factory worker gets $75,000 for emotional distress resulting from physical and verbal harassment by male supervisor.
  • Texas: Physician's former office workers receive $302,800 for repeated touching rubbing, caressing and verbal harassment.
  • Massachusetts: Profanity and sexually explicit comments about women land female former dispatcher $102,500.

These are just a few samples of cases from around the country. If any one of these were your organization, could you write the check which was ordered? What would writing such a check mean to your business? Could your business survive? Would you rather spend a portion of these penalties on positively impacting your workforce through training programs?


Hear Ye! Hear Ye!

Part of the cost of doing business these days is that associated with sound employee management practices. Those practices must include CONSTANT MANAGEMENT and EMPLOYEE TRAINING. The alternative is to carry around your checkbook ready to put pen to paper in settlement of discrimination charges. I have to tell you, training is MUCH LESS EXPENSIVE and a MUCH MORE EFFECTIVE use of your money than paying settlements to charges of discrimination.

Some practical suggestions for preventing the types of disasters which have occupied so much of the news media during recent weeks.

  1. Design and implement a yearly training update program for all managers and employees. Attendance should be mandatory. Re-emphasize your organization's policies on non-discrimination. Use case studies and role-plays to involve people in the learning process. Professional facilitators can help groups examine real life examples of interpersonal problems and assess how they can be defused before they become major concerns. BUDGET this training. If you don't do it, you are allowing your organization to move into the future without any protection against disaster. Think of training as insurance. Insurance with the added benefit that your workforce will be healthier and more productive...and your complaint activity will go down.
  2. Build results measurements into your management evaluation program for Equal Employment Opportunity and Affirmative Action. Link management compensation to EEO/AA as well as other performance results.
  3. Implement a formal employee complaint procedure. Encourage employees to file their complaints with a designated person inside the company. This will also require budgeting. You will spend only 30% of what it would cost if your employee filed the complaint with a government enforcement agency. And, you can remedy the problem much more quickly. Internal complaint handling only costs 5% of what you will spend if you hire an outside attorney to defend you in a discrimination law suit. Even if you hire an outside investigator, it is still substantially cheaper than dealing with a government case or law suit.

Compliance with EEO and affirmative action requirements is no laughing matter. It is something that impacts your financial reports on the "bottom line." Tell that to your accountant the next time he or she says you can't afford to spend money on employee training. If you wish to stay in business you will commit your organization to legal compliance and budget the dollars necessary for employee training. Your staff must be aware of your expectations for their behavior and the consequences they face if that behavior is inappropriate in the workplace.

Call me to discuss how we can help you comply with these obligations and make your workplace a friendlier place to be. High cost discrimination complaint settlements are no longer something that only happens to other organizations. You could be next. Or, you could establish proper policies, and make sure your employee training programs support those policies. Remember, the leader sets the tone for everyone in the organization.

I'll look forward to hearing from you. Please don't wait until you receive a complaint from an employee. Although we conduct discrimination complaint investigations, we would much rather work on the prevention of such problems. Talk with you soon.

Best regards,

Bill Truesdell

Secrets of Affirmative Action Compliance

Over 400 pages of regulation requirements and practical suggestions for your organization.
$99.95 plus $7.00 shipping/handling and CA sales tax for CA destinations.
Credit Card Orders...Call Toll Free:
1-888-671-0404

We can help you with your other human resource management needs as well. Think of us the next time you need:

  • Employee Handbooks
  • Discrimination Complaint Investigations
  • Management Training in Compliance Issues
  • Affirmative Action Plan Development
  • Affirmative Action Statistical Analysis
  • Disparate Impact Testing for New Hires, Promotions, Transfers, Terminations

Thanks for taking the time to read our newsletter. We would enjoy receiving your thoughts about its value to you. You can e-mail your message to tmainc@management-advantage.com or simply give us a call and tell us in person. We appreciate your feedback.

The Advantage is published each quarter by: The Management Advantage, Inc. Please also take time to read the important articles in other issues.